Beijing Sunday Campers Co. Ltd is a primary camping tents manufacturer in China, who specialized in designing and manufacturing assortment of roof top tents, car roof tents, hunting blinds, grow tents, camper trailer tents, Fishing Tent, Vehicle Awning, pop up tent, outdoor furniture and other outdoor leisure products. Located in Beijing City, has the geographic advantage of convenient transportation and logistics.
Since established in 2002, We already have two factories in Hebei Province, and a sales and service center in Beijing city. Sunday Campers has grown from a handful of employees to over 200 employees currently, with the facility occupying over 108 acres, equipped with more than 200 cutting-edge automatic machines. At the present, Sunday Campers ships products world-wide and has satisfied customers around the global, especially in North America and Oceania.
To meet the future growth and provide better products and services, from staff training, Human Resource to R&D and Quality Control System, and continuous investment each year. Not only improve the operation, Sunday Campers also focus on the improvement of working environment and modernization of factory and manufacturing equipment. Sunday Campers and all of our employees will enter into an era of growth and success when it complete.
Respecting our customers, understanding our customers, exceeding the expectation of customers, continuing to provide the best products and services is the way we could make our customers always be our partners. That is the concept of service and advocacy we always adhere to.
The first thought is always our customers. Nowadays the market of sellers has changed to the buyers, and the consumers’ consumption concept has also changed. In face of numerous commodities & service, consumers are more willing to accept the good quality of goods & services. The quality here refers not only to the intrinsic quality of products, but also including the package quality of the products, quality of service and a series of factors. So we must stand on a comprehensive ground, trying to meet the demand of consumers maximally.
We should focus on the research, design and improvement of company services on our customers’ position. In order to provide such a great convenience for our customers, we are trying to improving the service system, strengthening the pre-sales, selling, the after-sales service, working so hard to help our customers solve various problems in a timely manner when they use our products.
Attaching great importance to our customers: allowing customers to participate in the decision-making, deal-making process, that is what we do to make our customers know that customers-satisfaction is an important thing for us.
Make every attempt to retain existing customers. The establishments of all customer-centered mechanism among the various agencies, changes of our service process and so on are all to satisfy our customers-demand. In the views of our customers-demand, we build this quick response mechanism.
Second, our customers are always right.
Our customers are the commodity-buyers, not the trouble maker. Our customers are the best understanding of their needs and interests, and this is precisely what we need to collect this information for our enterprises.
Our success depends on the efforts of our employees, who are dedicated to both customer service and our strong business ethics. It is our objective to attract the best possible employees, contract resources and partnerships. Sunday Campers is committed to providing its employees with a work environment that is the envy of our industry. We will continually strive to improve the quality of the work environment for all who participate.
The philosophy rests on four principles: -Recruit and retain outstanding people
-Give them the opportunity to grow professionally, to utilize their strengths and to deliver to the maximum of their capabilities
-Reward them based on their level of productivity
-Create a respectful partnership with trust and understanding between them and Sunday Campers Working environment For Sunday Campers employees, the intent is to create a working environment known for its:
-Competitive salaries, benefits and job continuity benefits
-Top quality management and leadership
-Important programs and interesting jobs
-Extensive learning, personal growth and career enhancement opportunities
-Inviting, participative organizational climate, featuring respect, recognition, teamwork and sensitivity to the need for balance between work and personal life
-Employee access to the latest in technology, equipment, facilities and business practices as part of a focus on continued enhancement of personal employability
-Respect for diversity, employment equity.